Frequently Asked Questions

A running toilet is often due to a faulty flapper valve that doesn’t seal properly, allowing water to leak continuously from the tank to the bowl. Other common causes include a malfunctioning fill valve or an improperly adjusted float. If you’re handy, you can fix these issues yourself with replacement parts from your local hardware store; otherwise, call a plumber for help.

Rumbling or popping noises in a water heater are typically caused by sediment buildup at the bottom of the tank. As the water heats, the sediment traps water bubbles, causing the noise. Regularly flushing the tank can help remove sediment and prevent this issue. If the noise persists, it may indicate more severe problems, such as a failing heating element or an aging water heater that might need to be replaced.

Drain cleaners can effectively clear clogs and blockages but can also pose a risk to your plumbing system, depending on what type of product you use. The most common kinds of drain cleaners include:

Chemical Drain Cleaners

• Caustic Cleaners: Contain substances like lye or caustic potash that produce heat and break down organic matter.
• Oxidizing Cleaners: Contain bleach, peroxides, or nitrates that cause organic material to lose electrons and become more soluble.
• Acidic Cleaners: Often contain sulfuric or hydrochloric acid and are very powerful, typically used by professionals.

Enzyme-Based Cleaners

Enzyme Cleaners use natural bacteria or enzymes to digest organic material in clogs. They are slower but safer for pipes.

These chemicals have different effects on plumbing. For example, chemical drain cleaners, especially caustic and acidic ones, can soften or warp PVC pipes over time. They can also corrode copper and galvanized steel pipes.

If you must use a drain cleaner, do so sparingly.

To prevent pipes from freezing, insulate exposed pipes in unheated areas like attics, basements, and garages. Use pipe insulation or heat tape for added protection.

Keep cabinet doors open to allow warm air to circulate around pipes and let faucets drip slightly during extremely cold weather to keep water moving. Additionally, ensure your home’s heating system is functioning properly and consider sealing cracks and openings where cold air can enter.

Replacing a sewer line is typically expensive, so trying to repair it is normal. Here are some tips to help you decide which way to go.

If the damage is minor, go with a repair; if it is spread throughout the line, replace it.

Pipes over 50 years old are typically past their prime and should be replaced, while repairs may be sufficient for newer pipes.

Weigh the short-term vs. long-term costs. Repairs are cheaper upfront, but costs may add up if you experience problems later. Replacing a sewer line is more expensive but may be more cost-effective in the long run.

It’s best to consult with a professional plumber who can conduct a sewer camera inspection to assess the sewer line and recommend the best course.

• Clogs: Obstructions in the pipes, such as toilet paper, foreign objects, or waste, can prevent water from flowing properly.
• Low Water Level: Insufficient water in the tank can reduce the force needed for a proper flush.
• Faulty Flapper: The flapper may not seal correctly, causing water to leak from the tank into the bowl without sufficient force to flush.
• Malfunctioning Fill Valve: A fill valve that doesn’t refill the tank properly can result in an inadequate water level.
• Chain Issues: The chain connecting the flush handle to the flapper may be too loose or tight, preventing the flapper from lifting properly.
• Blocked Rim Jets: Mineral deposits can clog the small holes under the toilet rim, reducing the water flow into the bowl.
• Damaged or Misaligned Components: Parts like the flush handle, lift arm, or overflow tube can be damaged or out of alignment, affecting the flushing mechanism.